Legal

Privacy Policy

How TheMenuScan handles account, business, guest, operational, and support information. Last updated: February 18, 2026.

MenuItems, pricing, availability
OrderQR, POS, room service
KitchenPreparation and readiness
AnalyticsLive operational visibility

1. Information we collect

We collect account, contact, billing, business configuration, operational, support, device, and usage information needed to provide and improve the platform.

2. How we use information

We use information to deliver services, authenticate users, process payments, support tenants, secure the platform, provide reporting, and communicate important updates.

3. Business and guest data

Hospitality data such as menus, orders, reservations, folios, staff records, service requests, and customer records remains connected to the tenant using the platform.

4. Sharing

We do not sell personal information. We may share data with service providers, payment processors, infrastructure providers, or legal authorities when required to operate or comply with law.

5. Security

TheMenuScan uses security controls such as authentication, role-based access, audit logging, encryption patterns, rate limiting, and tenant-aware data access.

6. Retention and export

We retain information as needed for service delivery, compliance, dispute resolution, and legitimate business needs. Tenants may request export or deletion subject to legal obligations.

7. Your choices

Depending on your region, you may have rights to access, correct, export, restrict, or delete certain personal information.

8. Updates

We may update this policy as the platform evolves. Material changes will be communicated through appropriate channels.

Contact

Questions about privacy can be sent to support@themenuscan.com.

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